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How To Cancel Turkish Airlines Award Ticket Online?
Has anyone tried canceling a Turkish Airlines award ticket booked online?
I booked one at the old award rate, but I keep getting an error when I try to cancel.
The error says:
“Dear passenger, all of our seats in the fare class you have selected are full. You can choose a different flight and try again.”
Is there any way around this?
Also, what has your experience been with getting miles back after canceling an award ticket?
Thanks!
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2 Replies
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I canceled without any problems using the iOS app, but that was before the devaluation on February 15th.
I was charged a $70 cancellation fee, and the miles were refunded right away.
However, it took a few days for the taxes to show up on my card.
If you’re still having issues, use their feedback form and provide as much detail as possible.
I don’t usually like using feedback forms, but they’ve always worked for me.
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In my experience, canceling a ticket is easy if there haven’t been any changes, but it’s a real hassle if something has changed, as in your case.
It usually goes like this: You call, and they tell you to go to or email a ticket office.
You email the ticket office that seems most relevant, but you get no reply.
Then, you email all the ticket offices and hope someone responds.
You repeat this process every few days until someone finally replies.
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