• If I Do A Credit Card Charge Back, Will Airlines Ban Me?

    Posted by Israel on January 4, 2024 at 9:48 am

    I made an AA award reservation on the phone but the outsourced Philippino AA agent got the dates wrong, so as soon as I got the record locator, I canceled the AA award flight.

    I don’t even think the ticket was processed.

    The miles were refunded but for some reason, American Airlines didn’t refund the seat selection fee or taxes automatically.

    It has been a few weeks so I called into AA with the record locator to get a refund and they say they can’t find the original record locator, so the AA rep told me to dispute the charges with my credit card company via chargeback.

    I said I didn’t want to get banned for doing a credit card chargeback but she laughed and said it was okay.

    Do you think I will get banned for doing airline chargeback?

    It is $228, so not a small amount but also not worth getting chargeback ban from AA.

    Mazie replied 1 year, 5 months ago 6 Members · 5 Replies
  • 5 Replies
  • Larry

    Member
    January 7, 2024 at 5:34 pm

    I don’t know about AA but on Vueling (the low-cost carrier of Iberia), I made a booking and didn’t know they don’t do the 24 hour free cancelation like in the US.

    I filed a chargeback with AMEX.

    It was eventually denied and Vueling banned my email address from booking tickets, so I had to make a new one.

    Thankfully I didn’t have any miles in the account.

  • Malvina

    Member
    January 13, 2024 at 4:09 pm

    The exact same thing happened to me.

    No one could find this.

    I had to hang up and call again and then it was located by the next agent.

    Took me two tries.

  • Vernon

    Member
    January 18, 2024 at 8:21 am

    100% you’ll get shut down from AAdvantage.

    Do not dispute.

  • Khalid

    Member
    January 23, 2024 at 4:15 pm

    You will not get banned.

    AA has to provide a valid document of the transaction.

    Recently had to dispute fraud charges after the MGM hack and it was fine.

  • Mazie

    Member
    January 30, 2024 at 11:35 am

    My best advice is to check your credit card statement, there should be a ticket number on there next to the transaction.

    With that number, you can either call AA or can see the receipt online.

    https://www.aa.com/your-receipts/

    With that, you can then file an AA refund request online.

    If that doesn’t work, then file a chargeback.

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