• Mazie

    Member
    December 9, 2023 at 10:59 pm

    I had a luggage with the wheels broken.

    I contacted the company for the part but instead, they gave me a full refund.

    Went on Amazon and bought a universal wheelset for about $10.

    Then went on YouTube on how to install it

  • Wilhelm

    Member
    December 10, 2023 at 9:11 am

    Find a TravelPro authorized repair service center.

    Might be cheaper though to just buy a new bag.

  • Pamela

    Member
    December 11, 2023 at 7:31 am

    Take the wheel off.

    There should be markings inside.

    Then search on Amazon.

  • Percy

    Member
    December 13, 2023 at 3:00 pm

    Try to find a luggage repair place near you.

    Here in Tucson, a luggage store also repairs them.

    BTW, they told me they rarely replace these in-line wheels but replace pretty new spinners all the time.

    The spinners are way more exposed to airline abuse, plus people rip them up on cobblestone streets and other uneven surfaces, and they work so poorly on those surfaces, so people tilt it over and put all the weight on just two wheels, which those wheels were never designed for.

    I just bought new suitcases from that store, with in-line wheels, but the selection was poor;

    She said all the manufacturers are pushing the spinners.

    Good repair business for her in the future.

  • Helena

    Member
    December 20, 2023 at 4:15 pm

    I took mine to a local luggage repair place and they replaced them with inline skate blades.

    I’ve had it done twice in the 20 years I’ve owned this suitcase.

  • Willis

    Member
    December 28, 2023 at 2:57 pm

    Forget searching on Amazon and just email TravelPro.

    They sent me new wheels that were like rollerblades and my 20 year old roller is just like new.

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