[Travis]

Jealous of your trip.

Mine went a bit different:

Flight this February from Munich to Male and back.

I was excited to experience this new airline.

However, 4 days before our journey started Beond Airlines cancelled our flights!

I called the service center and they offered a connecting flight with ITA Airways via Rome.

It was a bit longer, but my family and I were okay with the change (it can happen).

We arrived a bit later but the business class was a good experience.

On the day of return, we arrived at the gate in Male to find the flight had been canceled again.

The team made us wait until a supervisor came by.

They explained that there are no more business class tickets available and we are being offered an economy ticket with Qatar 9 hours later.

Quickly looking on the various websites it was clear both Qatar and Emirates had business class tickets available.

I called the call center in Dubai to be informed that they were unwilling to purchase business class and we would only be receiving economy class tickets.

I went ahead and purchased the return flights on my own and will be seeking reimbursement and if needed legal support.

So sad.

We go multiple times per year to the Maldives and I was really looking forward to this new airline.

Didn’t get a chance to experience it and will never book it again.