• Do United flights booked via Capital One Travel Portal earn miles or status?

    Posted by Kaya on November 1, 2023 at 3:27 pm

    Anyone with recent experience booking United flights through the CapitalOne portal.

    Do they earn miles? Are they eligible for elite upgrades?

    I don’t see mileage earnings or the ‘added to upgrade list’ message in a booking I made today (to use the $300 travel credit)

    I could select economy plus seats at no charge due to gold status, and baggage allowance shows up.

    Did not book basic economy.

    Aliza replied 1 month ago 2 Members · 4 Replies
  • 4 Replies
  • Violette

    November 1, 2023 at 3:31 pm

    The ticket has not been issued yet by the travel agency. Give it 24-48 hours. If after this the ticket has not been issued call Capital One and ask them what is going on. However, when the ticket is issued you should be able to see your accrual for the trip.

  • Frank

    November 1, 2023 at 3:31 pm

    This sometimes happens when it’s a travel agency booking (which this effectively should be) so it’s very likely just a mistake! You could always call Mileage Plus to triple check (I would assume their res team should know – SHOULD!)

  • Conrad

    November 1, 2023 at 3:31 pm

    It’s all based on status, not where you bought your ticket

  • Aliza

    November 1, 2023 at 3:32 pm

    I booked UA through the chase travel portal and could not add my Star Alliance Gold number in!

    I spoke to an agent through the chat feature and they said it’s a known issue for them when the agency makes the booking.

    I would reach out to them! Fast response and very nice!

    Good luck!

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