• If the airline lost my luggage, can I get reimbursement for clothes I bought?

    Posted by Unknown Member on November 6, 2023 at 2:19 pm

    About a month ago I flew to Lisbon for a work retreat.

    My luggage went to the wrong airport and I did not have it for 3 days.

    I flew Egypt Air to Germany, and then Eurowings to Lisbon.

    Am I entitled to compensation for having to buy clothes when I did not have mine?

    Eurowings, for example, only has sections about lost luggage on their website, so maybe delayed luggage compensation is not a thing?

    I booked the flights with United Points. So, if I paid just the fees with a credit card that has delayed luggage insurance, would that count?

    Thank you for taking the time to read this and any advice you can share.

    Claire replied 3 weeks, 4 days ago 3 Members · 2 Replies
  • 2 Replies
  • Vallie

    November 6, 2023 at 2:23 pm

    Yes, you are entitled to having your clothes reimbursed.

    I recommend submitting the claim to whoever lost your bag (or both airlines just in case). You have to submit it within a certain amount of time and it is typically like 2-4 weeks after the flight.

    Also submit the claim to your credit card because they might pay out faster.

  • Claire

    November 7, 2023 at 11:53 am

    You have to file a claim with the last airline flown if you are connecting.

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