• is 1 hour enough of a connection time at London Heathrow (LHR)?

    Posted by Flavio on October 30, 2023 at 2:19 pm

    I have an upcoming British Airways flight with a connection at LHR of exactly 1 hour.

    That is the minimum legal connect time. (Booked with BA.) Both Terminal 5, still not sure we’ll make it, but they’re not willing to change it without some major coin. So we’ll give it a go, but not much hope for our bags making it.

    However, if the inbound flight transatlantic flight changes its arrival time with any delay, it’s no longer a legal connection. (So we’re basically talking same-day change.)

    Anyone with any experience calling up immediately and getting switched to any other BA or OneWorld flights? I figure it’s worth monitoring especially if they’ll switch me.

    There’s not much J availability right now, but there is a bit on Iberia and AA, which would be fine, and who knows at the last minute if there will be more or less, the real question is, will they switch for free?

    Isobel replied 1 month, 1 week ago 1 Member · 5 Replies
  • 5 Replies
  • Beatrice

    October 30, 2023 at 2:20 pm

    Let them be late and collect the compensation, the worst thing is that you make your flights

  • Larry

    October 30, 2023 at 2:20 pm

    We had missed our connection due to high traffic around LHR and having to circle around plus wait for gate to clear up we landed 30 min late plus long lines and another 20 min wait at security due to large number of flights all landing at the same time.

    Had no issues getting rebooked on later flight by the airline via the reps in Terminal 5 and it did not cost anything.

    Bags should make it but highly recommend placing Air tags or some other tracking device in them as two of our 4 bags did not make it on our later rebooked connection for some reason and it was 3 hours later.

  • Rosalia

    October 30, 2023 at 2:21 pm

    Always screenshot all your other options – particularly non-stop – to give you a quick reference to have on your phone with a connection that short. I do this now automatically with any borderline EC261/UK261 eligible connection.

    If the first available flight in your same cabin is non-Oneworld, you’re entitled to rebook to that – useful for getting a mileage credit elsewhere even if you booked a BA award ticket. Always be firm in outlining that they’re LEGALLY OBLIGATED to rebook you to that flight if there’s availability & that’s your preference, requesting a manager if they say they can only rebook to BA/OW.

    However, if you can afford to arrive a little later to your destination, & you’re sure the reason for the misconnect was not extraordinary circumstances, you can opt for a later flight on BA that’ll have you arrive more than 4 hours after your original arrival time.

    Flew the first leg of LAX-AMS-ARN on KLM last month. Second leg was canceled due to a technical issue. Opted not to accept the first rebooking on SAS to ARN leaving 90 minutes earlier than the last KLM flight of the day & told them to rebook me to the latter. Spent a couple more hours at the KLM lounge than I had to but my compensation went from €300 (50% of over 3500km category for under 4 hours delay) to €600 (100% over 4 hours).

  • Frank

    October 30, 2023 at 2:21 pm

    We had 55 mins. We made the flight barely but bags didn’t make it. Claimed and they did pay out clothes and toiletries). For once no argument and paid promptly.

  • Isobel

    October 30, 2023 at 2:22 pm

    No it isn’t enough time unless you want to gamble and run thru the airport. Better to take later flight if it is an option. If there are no other options, then take it but prepare to have bags be delayed in event you do make your flight.

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